Basket

Setting

Frequently Asked Questions

We know you’ve probably got some questions, that’s why we’ve tried to answer some of the most common ones. Still have something you want to ask us? Don’t worry – you can email us at info@karoobutcher.co.za.

We promise to take the utmost care and necessary precautions from our side when it comes to the hygiene and safety of your order. Our drivers will wear masks and are encouraged to use good hygiene practices, like frequent hand-washing or sanitising. Please wear a mask and we advise you have your own pen on hand to sign the delivery form. To minimise physical contact you can ask our drivers to place your order on the ground if you wish to sanitise it before taking it inside. Help us help you.

Simply head over to SHOP NOW and start adding those braai staples to your cart. Once you’re done, go to your cart to check out. If it’s your first time ordering with us, you’ll be asked to fill out a few quick details regarding payment and delivery. Once you’re registered, you can simply log in the next time you want to order.

Delivery takes place weekly on a Thursday between 8 am and 6 pm. Orders need to be placed by 5 pm on the preceding Thursday.

Please ensure that there’s someone to sign for the delivery and to pop your order in the fridge/freezer.

Whether you prefer to have your order delivered to your home or work address, please provide all the necessary details (floor, unit number, company name).

We currently deliver to: Cape Town CBD, Northern Suburbs, Century City, Paarl and Stellenbosch.

There’s a minimum order amount of R350. Delivery is charged at R99 per order.

We make use of PayFast and you can pay via EFT or with a valid credit/debit card.

Please contact us to discuss the option of wholesale buying and delivery.

Absolutely! Since we’re located in a prime game-hunting area, we advise you to enquire about this service well in advance. Please contact us for more information.

Although our meat is not certified Halal, some of our products are supplied by a Halal approved abattoir.

Our meat is not specifically labeled as ‘organic’ or ‘grass-fed’ Karoo lamb, but we source our meat from Karoo Lam Abattoir and local Karoo farmers. Due to inconsistent standards in the South African meat industry regarding terms like ‘free range’ and ‘grass fed’, we try not to get too caught up in the lingo and instead aim to offer you top-quality meat.